Small & Medium Enterprise Associate
Opportunity
Enhance SME Leader's product experience from onboarding > adoption > retention > evangelizing > feedback. Make and iterate Success program to improve these metrics:
- Addressable needs identified with degree of urgency and severity
- Customer lifetime value on subscription, in-app sales etc.
- Referral signups and retention
- Deliver product demos, conduct onboarding, take requests and feedback
- Coordinate or create tutorials to improve SME's understanding of Management Science
- Maintain own data models to supplement platform data till platform evolves
- Ambitious and determined, with high self‐esteem and self‐confidence
- Good listener, highly attentive, and considerate towards people
- Goal-driven to know people, connect deeply and solve their needs better than anyone else
- More complicated a problem is, more excited you get.
- Methodical and process oriented, you use consistent phases, steps and procedures to solve a problem
- Make deliberate recommendations based on intense research and analysis