Fixed user authentication

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Senior Product Manager, Gatsby
Jul 27, 2018

B2B retailer knowledgebase & user credentials portal


users: enterprise retail vendors

user problem: large enterprise retailer = disconnected information, processes and tools. it requires a lot of tribal knowledge to find useful tools and troubleshoot issues to do business well. disjointed backend systems require vendor users to retain multiple accounts and to log-in multiple times to access tools they need daily.

additional business problem: the legacy application access provisioning tool is clunky at best, causing users to share account credentials and refrain from updating contacts. also, the tool is built using flash technology that may go out of browser support imminently.

goals: 
  • effectively combine user account credentials into a 1:1 setup vs. of 1:many – driving business change to get other application teams to update their authentication and functionality to suit
  • decrease support tickets regarding authentication and access issues
enterprise retail vendor outcomes: 
  • add, update and remove retail partner contacts, including self account management
  • easily access information and tools I need with one required log-in
  • understand how to troubleshoot issues on my own + more easily locate the human I need to talk to about my problem

lessons learned and reinforced:
  • it’s not ok to use outdated survey data to infer about customer happiness.
  • there is almost always a content quality problem. even if / especially if the people in charge of the content are out of touch with the content consumers.

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I completed my Student Industrial Work Experience Scheme a while back. Part of the requirements to completion is developing a software project that might be of use in the organisation where the scheme was done.

I interned at an Emergency agency that made use of a popular social media app to communicate. So I built a web based chat app that allows staffs to communicate.

The chat app was developed with VueJs for the frontend, firebase as the backend and also for the user authentication process.

Did I also mention that it was my first time implementing authentication process in a project. 

This is link to the repository on GitHub.
https://github.com/realabdullah/chat-away
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I recently worked on an e-commerce side project where I used VueJs to implement the front-end and vuex to manage states. The project uses Supabase as it's backend. It was really fun while building. I also got to work on some authentication functionalities which was a bit challenging but I got the job done.

Check the project out, feedback and comments will be much appreciated. 

http://shop-easy.vercel.app/

Link to the GitHub repository https://github.com/realabdullah/shop-easy
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Taekwondo Instructor, UWTA Taekwondo Center Lynnwood
Jan 09, 2022
After struggling with Firebase for a Next.js project, I moved over to  @prisma, @PostgreSQL, + @nextauthjs for database and user authentication. Way easier to implement than I thought and the docs for Prisma and Next-Auth are pretty great.  I definitely am using this combo again for future projects! 
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