Worked on Power Apps solution

Final day of the internship 🍾

Broad summary of everything achieved during the past 6 months:

• Worked on a CRM project in Dynamics CRM with a team, within a hybrid Agile-Waterfall methodology
• Gleaned a rough idea of how complex a customized CRM system can get with the variety of features requested by a "realistic client"
• Learned lots of technical stuff in Javascript and C# + .NET for implementing advanced functionality
• Got exposed to coding + debugging in Visual Studio
• Wrangled with various flows in Power Automate to assist in scheduled batch processing jobs, when usual workflows in Dynamics CRM don't cut it
• Used Azure DevOps for task management with Kanban + version control of code through remote repositories
• Got used to communicating with MS Teams to coordinate work efforts (especially critical in WFH arrangements)

Can't deny it's been illuminating coming from near-zero background in anything CRM, but it's certainly been challenging having to pick up a lot of stuff (especially coding) on the job💡

Progress at end of 4th (mock) Sprint:

• More wrangling of C# plugins: implementing a sort of "history log" feature that is useful for auditing
• Wrestling with recurring cloud flows in Power Automate to allow periodic updates of records in the CRM system
• Hammering together logic to calculate working minutes between given times
• Fought as a team tackling the mammoth task of migrating instances + establishing separate development and staging environments

Progress at end of 3rd (mock) Sprint:

• More self-learning on C# + plug-in development
• Configuring of more plug-ins
• Configuring business rules + workflows:
  • Make use of an "Anonymous Customer" record
  • Further enhance case escalation process with email notifications

Upgraded PowerApp (Canvas App) for Daily Employees Work Record documentation on tasks they have worked upon.

Upgraded PowerApp (Canvas App) that uses data integration with on-prem SQL Server via gateway. Functionality includes Employee, Vendor, Volunteer, Student, Faculty registration process to create gate entry badge passes

Progress at end of 2nd (mock) Sprint:

• Implemented plugin to support round-robin assignment
• Tweaked custom button functionality with Javascript, to display useful dialogs + set focus on particular mandatory fields left blank
• Still in midst of self-learning on C# + plugin development