Definition of journey mapping process and onboarding requirements through clarification and alignment with Product Manager and Designer.
Process
To define the mapping process and align expectations:
- Conducted brainstorming sessions and alignment.
- Gathered basic data.
- Defined responsible parties and expectations for "ready" and "done."
- Defined the scope of activities.
Result
- Clearer concepts and definitions.
- Unlocked the activity.
- Documentation.
