Had a great day presenting at the QA E-commerce forum in London yesterday.

We talked about UX — what does a great user experience look like and how to optimise UX for the omni-channel world? What do customers really want, how do we test, and are we delivering it?

Once again thank you so much QA Media, Jade Mitchell for this great forum. It was amazing to meet and learn from others in the engineering industry and sharing the panel with Desi Reuben-Sealey, UXC, Robin Allport and Louis Powell. Thank you.