Following the completion of hundreds of user interviews, we noticed the opportunity to address the biggest pain point our users faced, scheduling.
We pivoted Trym from a marketplace to a subscription service. SmartCut, our frequency-based subscription service, allowed users to book recurring appointments from their favorite barber based on their haircut frequency.
We pivoted Trym from a marketplace to a subscription service. SmartCut, our frequency-based subscription service, allowed users to book recurring appointments from their favorite barber based on their haircut frequency.