Open for Freelance roles

👋 Hey! Are you looking for a top-notch Customer Experience (CX) Specialist to take your customer service to the next level? Look no further! As an experienced CX Specialist, I have a knack for optimizing processes, creating SOPs, and managing CRMs like Zendesk and Freshdesk/Freshchat. My report compilation and data analysis skills enable me to derive valuable insights into customer behavior and trends, making me a go-to resource for impactful CX strategy changes. I am highly skilled in driving customer satisfaction and loyalty through effective communication, problem-solving, and process improvement. With my self-motivation and detail-oriented mindset, I always deliver top-quality work that exceeds expectations. Best of all, I am available for a remote role and can work 30-40 hours per week. If you're ready to level up your customer experience game, let's chat! 👉 Reach out to me to learn more about how I can bring my CX expertise to your team!