User Research

Created by Polywork
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What everyone's up to

Participated in User Research
I had a great time chatting with Matt about what brought me to Polywork, how I use the platform as a curated timeline of stuff I've done, and what I'd like to see added in the future. I'll never pass up the opportunity to dialog about a product I love using!

Plus now I can post my first collaborative highlight! 🎉
Wrote a Blog Post
Shared a Research Report
Shared an article
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I'm Made by Dyslexia

Did you know I am dyslexic? It is dyslexia awareness month (October) and I want to raise awareness to help more people feel confident in being able to discuss dyslexia.

As a young boy I remember being made to feel stupid and was ridiculed by people around me (colleagues, teachers) because I had certain difficulties that even I did not understand then. It's only when I moved to Singapore for my higher studies that I became aware of dyslexia and began to understand and learn to appreciate being dyslexic. I was insecure about my differences for years until I recognised that the key to overcoming my insecurity was to embrace it!

In the recent years, there has been a lot more awareness (Dyslexia DecodEd by Microsoft) especially for employers to educate everyone on traits and even more on skills of dyslexia, such as problem-solving, the ability to do complex things and find solutions.

Yes, I'm terrible at spelling and writing because I see letters and numbers very differently. Over the years I learnt to embrace it, and more importantly to educate those around me to establish that difficulties with spelling or language does not determine an individual's intellectual capacity. Let's focus on what I'm writing and not how I'm spelling it.

While dyslexia can make certain things a bit difficult, it also has great advantages. Learning to embrace dyslexia made me become more creative, flexible, competitive and determined.

Some of the strengths dyslexia brings to the world and procurement are highlighted within this remarkable article by Made By Dyslexia: The Value of Dyslexia.

  • Creativity
  • Empathy
  • Making Connections
  • Big-Picture Thinkers
  • Problem-Solving
If you're interested in learning more on this, I highly recommend This is Dyslexia by Kate Griggs.
Participated in User Research
Participated in my first User Research session - and with Polywork, too! 
Shared a Research Report
Over the past year, I’ve partnered with Nicole Zeng & the team at Balsa on “The Shape of Building” - a report on what it’s like to build software today.

This work is meant to be illustrative more than definitive and an invitation for you to share your own experiences. What you see here draws on 50+ interviews, a 300-person survey, and many of our own experiences.

You can find the full report here.
Writing Research Blog
Started a new project
Final Year Project
+ 1
Week 04 of Final Year. I picked what I'll be working on during my final year of Interaction Design and I'll be posting my process and progress on my Notion Blog 🔥
You can have a nosey here -> Jasmin Winiarski's Final Year Blog
Attended an online bootcamp
Used figjam
Information Architecture
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Map information architecture and identify pain points

We mapped out the Information Architecture of the existing site to understand how the content is organized. It enabled us to test the hierarchy of information and uncover the pain points. 

We mapped out the Information Architecture of the existing site to understand how the content is organized. It enabled us to test the hierarchy of information and uncover the pain points. 

Some of the key pain points that we identified include:
  • The locations do not give a sense of how far they are from the user's current location.
  • There is no transparency in terms of price, which can lead to a loss of trust.
  • Lack of enough filters. The user has to do all the work in the searching phase.