Upgraded Mattermost from 5.31.7 all the way to 7.3.0 for a nonprofit organization, as well as the OS to the latest LTS release.
Rearranged the mess that was the network rack at the hackerspace in Gent. The access point has been improved by a magnet and duct tape, as all things should.
Mentored a junior colleague during a migration of OTRS to Znuny for (another) University.
OTRS Migration to Znuny for a university.