I’m a Data Analyst who loves to support product and customer journey teams with insightful reports and dashboards. Right now, I’m helping to improve Tele Columbus’ customer satisfaction with analysis of customer pain points. I also identify potential churners with machine learning algorithms for special treatment by our customer support. Skills: SQL, Python, Data Analytics, Data Visualization, Machine Learning
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Resume
Nov 2020 - Present
Senior Business Intelligence Analyst, Tele Columbus AG