I'm a multilingual customer support leader, yoga wanna-be-enthusiast, Czech-American, and a working mom based in the Bay Area - California. Currently working as a Head of Customer Support at Polywork.

zendesk admin

amateur painter

Customer Support Leader

TSPA Member

Multilingual

empathetic leadership

Trust & Safety

Sustainability Advocate

About Me

I've been in the customer support field for quite some time now – currently on my 13th year. From big corporations to scrappy startups, supporting everything from software to hardware, paid apps or free, I've found that customer support is fascinating and is an essential part of any business.

Raised in Prague and Oslo, now living with my family in the Bay Area.