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Jessica Nunn

@jnunn
Customer Operations and Strategy
she/her
Madison, WI, USA

Operations Trust & Safety Voice of Support Leader Startup Enthusiast Remote Worker Tech policy Nerd Alert Spreadsheet Magician Analytics User-Generated Content Client Success Customer Support Professional Community Builder User Research Manager Seen Some Sh*t Moderator Women’s Empowerment Mental Health Team Lead Game Player Video Games Industry History Nerd Black Lives Matter Automation Map lover Human Kind Customer Success Personal Growth Community Moderator Women in Tech Thinker Community Manager Communication Social Impact Advocacy Nature Lover New Ideas Sunset Enthusiast News Augmented Reality Admitter of Failures Urban Gardener Intersectional Feminism Globetrotter Crisis Management Community Designer Management Consultant Lorekeeper Customer Service Compassion Employee Experience Product Research

Hi! I work on making things comfortable, safe, and easy for both customers and customer-facing staff. Efficiency and compassion can be friends. I also garden and write.

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I'm available for

Partnering on Side Projects

Participating in User Research

Advising companies

Freelance roles

Speaking on podcasts

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