Jessica Nunn

  • @jnunn
  • Customer Operations and Strategy
  • she/her
  • Madison, WI, USA
Hi! I work on making things comfortable, safe, and easy for both customers and customer-facing staff....  
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Positions

Director of Customer Success

  • High Fidelity
  • Mar 2019 - Present

Live Operations Manager

  • High Fidelity
  • Aug 2018 - Mar 2019

Communications Manager

  • High Fidelity
  • Sep 2017 - Aug 2018

Social Media and Community manager

  • High Fidelity
  • Apr 2016 - Sep 2017

Senior Community Manager

  • SEGA
  • Feb 2014 - Apr 2016

Lead Support Agent

  • Three Rings Design
  • Apr 2008 - Apr 2015

Community Manager

  • SEGA
  • Jun 2012 - Feb 2014

Player Experience Manager

  • Three Rings Design
  • Apr 2005 - Apr 2008
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2021

Aug 31, 2021
Aug 31, 2021
Celebrated a partner
Thrilled that Clubhouse's spatial audio rollout includes High Fidelity's spatial audio tech! A great step toward making social audio easier to use for long periods of time. 

https://techcrunch.com/2021/08/29/clubhouse-spatial-audio/
Aug 06, 2021
Aug 06, 2021
Built a dashboard
Always looking for patterns! Today is no different.
Aug 04, 2021
Aug 04, 2021
Researched a Topic
Investigating the current state of content detection APIs and other products...
Aug 03, 2021
Aug 03, 2021
Joined an Early Adopter Program
Happy to be here on Polywork! For the record, I love all the AI-Assistants equally.
Jul 28, 2021
Jul 28, 2021
Onboarded new client
Brought aboard a new High Fidelity Spatial Audio API customer!

2020

May 20, 2020
May 20, 2020
Improved workflows
Designed and implemented sales and support automations
For a new, early-stage product...
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