As an experienced Desktop Support System Administrator, I offer a strong background in electronics and information technology. My professional experience spans across IT support positions, where I've developed proficiency in areas such as Windows and Linux System Administration, Cisco network configuration, and hardware and software verification. I've demonstrated my problem-solving abilities and technical knowledge by efficiently managing and optimizing complex systems. I bring the added value of my coursework in Computer Science from Saint Mary's College of Maryland, along with my CompTIA Security+ certification. My comprehensive knowledge in operating systems, network protocols, and technical support tools positions me well to make a significant impact.