justine brown

I started working remotely as a customer service representative at GEICO, specializing in motorcycle and RV insurance. Working in a fast-paced, high-volume call center environment sharpened my attention to detail and problem-solving skills. I conduct reference checks, verify state requirements, and utilize my product knowledge to assist customers with their needs and concerns daily. 

During my time with GEICO I have accomplished measurable results by showcasing my expertise and fostering the customer's trust by offering excellent customer service.

Excited to join GEICO as Customer Service Representative! 🎉

After separating from the military and living in California for six years, I drove 2,587 miles in 36 hours with a full car and my dog to move to the east coast. During our first year in Virginia, I worked as a part-time Business Development Associate for a local magazine. My day consisted of handling emails and phone calls, reaching out to local business owners and healthcare practices in regards to their advertisement packages, and updating their information in our directory as needed.