ROLE: RCSA IT Project Manager
DATE: April 2021 – December 2021
PROJECT: RCSA QA/QC Redesign
CLIENT: Wells Fargo – Charlotte, NC
Oversaw the evaluation of RCSA quality control and quality assurance measures to ensure they meet bank compliance and continued to follow federal guidelines.
Responsibilities included facilitating meetings, working cross-functionally, creating project documents, understanding compliance measures, planning, and scheduling deliverables, synchronizing teams' actions on a bi-weekly cadence, report to key stakeholders, data analysis to determine current state and future process, mitigate risk and issues, and redesigning QA/QC that did not meet guidelines.
The primary challenge was comparing data to current guidelines and ensuring all teams make the redesign a top priority. The bi-weekly cadences helped to keep the project in the forefront of the teams and ensure deliverables were completed in a timely fashion. The new compliance measures were implemented successfully, resulting in meeting all federal and banking guidelines.
▪ Aided in the enterprise design, implementation, and ongoing program management of RCSA Quality Assurance, in coordination with EBCE, ERIA, ORE, ICP and FRC program areas
▪ Analyzed RCSA risk and control assessments via regulatory engagement to identify and address challenges, including rationale, to ensure quality and consistency
▪ Updated project management plans, baselines, risk register, project calendar, and change log to reflect project close.
▪ Facilitated meetings to determine if deliverables and milestones had been met while ensuring control and management of risks and issues