Spoke at CMX Summit Rise 2021
September 1, 2021 4:30 PM — 4:55 PM 

201 💼 - As Community leaders, we think about metrics all the time. We're always seeking the best practices to measure success, monitor the health of our Communities, and prove ROI and business value. However, there's one measurement that is often not part of the conversation — employee-level metrics. In this talk, Lauren will share the work she's done as a people manager to establish employee-level KPIs and connect the dots from our high-level business goals down to the individual activities and contributions that move the needle. She'll also share her recommendations and actionable tips for creating your own individual level KPIs, no matter what programs and goals your team has.

Session Recording: https://youtu.be/kR-aXQVQo4Q