Resume

Positions

Dec 2022 - Sep 2023

Customer Success Sr Manager, Telefonica I+D

Mar 2013 - Dec 2022

Customer Experience Sr Manager, Telefonica I+D

May 2011 - Feb 2013

Executive at Telefonica - Specialist Manager, Telefonica I+D

Nov 2009 - May 2011

Quality Consultant, Telefonica I+D

May 2008 - Jan 2009

Management Specialist, SADIA

Jan 2006 - Apr 2008

Trainee and Quality Coordinator, ALL – AMÉRICA LATINA LOGÍSTICA

Apr 2005 - Sep 2005

Sales Management Trainee – Export Service in France, Schneider Electric

Nov 2001 - Sep 2004

Bank Clerk, Caixa Economica Federal

Education

Sep 2023 - Nov 2023

Disrupção Digital: Estratégias de Transformação Digital, University of Cambridge

Jan 2004 - Dec 2005

International Management, IAE FRANCE - Écoles Universitaires de Management

Jan 1999 - Dec 2003

Business Administration, Federal University of Rio Grande do Sul