Built workflows and wireframes for multistep credit card online applications.

Consisting of an initial team discovery of our current user process, what changes are needed, and what we can implement today.

I documented the desired changes we proposed. 

Leading discussions about why changes are needed and what we can change now based on time, needs, and current systems.

Work-flows helped define how users would interact in each stage of the process.

Wireframes are helping develop a granular view of the information to present.