Want to collaborate?

Right now, you can get in touch with me for a few things:
Participating in User Research
Writing
Speaking at Events
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Thomas To

I am a product manager at Katalon, responsible for attempting to make Katalon Recorder the best browser automation tool in the world. Previously, I worked on Katalon Studio as a software engineer and delivered well-known features to reduce test automation efforts. My aspiration is in building great products and figuring how to build great products consistently.

I have a cross-functional perspective obtained from stretching myself to work in multiple positions including customer support, product training, user research, product management, data analysis, and more. These experiences have helped form my holistic, user-centric and analytical mindset.

My professional aspiration is to help companies build products consistently and successfully. My personal aspiration is to help product managers (like me!) obtain competitive advantages through sharing my journeys on PKM and meta-insights.

I have taken on various roles and participated in a lot of product development aspects:
- 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗿: Research, proposed, implemented features, requirements, and UX that maximize customer satisfaction and KPIs.
- 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗥𝗲𝘀𝗲𝗮𝗿𝗰𝗵𝗲𝗿: Organize and implement participant recruitment strategy and conduct user interviews to discover Persona and Job-to-be-done.
- 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿: Participate in ideation, implementation, and testing of mission-critical features and products.
- 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗲𝘅𝗽𝗲𝗿𝘁: Helped Enterprises adopt our tools formally through leading, designing technical training courses.
- 𝗗𝗮𝘁𝗮 𝗮𝗻𝗮𝗹𝘆𝘀𝘁: Evaluated features' usefulness by conducting qualitative (survey, interviews) and quantitative analysis (cohort analysis).

Outside of work, I maintain some side-projects:
- ✍ Personal Blog: https://dafuqisthatblog.wordpress.com/
- ★ Github Repository: https://github.com/minhthanh3145

I am passionately interested in personal knowledge management, in particular how to make knowledge compound into insights. I practice writing evergreen notes every day in Obsidian.
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