Ron Bronson

@quarterback
Head of Design @18F
Portland, OR

Service Design

Design Leadership

Conference Speaker

Board Member

Tennis Coach

Information Architect

Content Strategy

Government Affairs

Interaction Design

UX Design

Product Design

Resume

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Dec 2017 - Present

Head of Design, 18F, General Services Administration (U.S. Government)

Aug 2016 - Dec 2017

Principal Service Designer, City of Bloomington, Indiana

Jun 2006 - Aug 2016

VP of Design, Nordic Strategy Lab

Jan 2014 - Jun 2015

System Director of Digital Strategy, Kentucky Community and Technical College System

Portfolio

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Gave a talk called "Design for the Real World" for IxDA Oslo https://vimeo.com/651801535

Oregon 4A District 1 Girls Tennis Coach of the Year

Head Varsity Girls Tennis Coach, Catlin Gabel School (2020-present) Head Boys Varsity Tennis Coach, Oregon City HS (2019) Tennis Director, Brown Ledge Camp (2011) Head Counselor, Windridge Tennis &...

2021 OSAA SD1 Champions & League Champions

Things I’ve built

Founded Indianapolis (Indy) Design Week. Launched in 2017.

Podcasts

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Edge Cases & Empathy

Human, The Designer

Ron Bronson on Service Design | Surfacing Podcast

Speaking engagements

How to avoid deceptive design patterns

Videos

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Migrating a small city to Drupal

Discovery & Microinteractions: Improving the Product Toolbox

Defense Against Dark Patterns

Articles and blogs

Building better user-centered products: An interview with Ron Bronson