Meeting with teammate

Brainstormed on the overall body language of our users and included them as part of the notes. We included the transcript and we talked about cleaning the transcripts (me - P002's transcript, my partner - P001's transcript), how to strip the names in order to anonymise particpant's data. We discussed the tags that we will be using (I will work on experience and service tags, my partner on procedural, product, demographics). We decided on the color code.