Lead a breakout session/track at the recent Acumatica Summit 2022 @ the Wynn Las Vegas on "Achieving your Customer Success Metrics & Becoming a Trusted Advisor."
Topics discussed as part of this breakout session were:
Topics discussed as part of this breakout session were:
- Things to know when Building your Customer Success Program
- Hiring the Right People
- Defining and Achieving Your Customer Success Metrics
- Becoming a Trusted Advisor
- Accomplished Results and Outcomes from a successfully implemented Customer Success Program
