Dec 2020 - Present
Shane Zhao
- @szhao
- San Francisco
- He/Him
Resume
View allDec 2019 - Dec 2020
Product Manager, Marketplace Discovery, Shipt
Apr 2016 - Mar 2019
Senior Product Manager, IDEO
Mar 2015 - Apr 2016
User Researcher , IDEO
Portfolio
As OpenIDEO grew as an online community, so did the makeup of our target audience. After conducting 30+ user interviews, I developed personas to refresh our understanding of who we were designing for.
Excited to join IDEO as a User Researcher! 🎉
Started a new backyard project with my Dad. Still in Stealth Mode. Updates coming soon 🚀
I'm super excited to check out Polywork as one of the first early adopters! 🔥 😎 🤖
Things I’ve built
View All
Launched a pilot of the First-Order Gifting experience in L.A. that empowers Shipt's gig-shoppers to delight new customers by including a surprise welcome gift and message in the first delivery.
Launched a suite of new tools for OpenIDEO's new Groups offering to help organizers manage their communities.
Excited to launch these beautiful product landing page templates to bring the holiday cheer to Shipt's marketplace!
It took a couple iterations, but my team just fully rolled out the Shop Tab! The Shop Tab now makes it easy for members to quickly discover what's available in the marketplace through browsing a vi...
Side projects
AOV, GMV, APK , Kafka, NLB, PII, AR, huh?! Teams use acronyms and code names to save time in communications, but acronyms end up creating more confusion. I noticed new teammates struggling to pick ...
Finished building 3/4 planters on the deck with Dad. When I used to do construction, I thought building framing within a 1/4″ tolerance was considered good — that was before working with a retired ...
Took time off to purse a personal sabbatical at Hack Reactor after leaving my IDEO family. I’m grateful for my wife who gave me all the support in the world to explore something I’ve been wanting t...