Kicked off the 12-week Academy Xi Service Design (Elevate) course today with a cohort of 22 eager and excited individuals. 

Looking forward to being able to provide them with support, facilitating their learning and seeing each of them develop.

After a few months of work, the inaugural release of the Introduction to (Digital) Leadership course has been released for its first cohort of students! 

Excited to join Academy Xi as Instructor, Service Design! 🎉

Featured in the ADPList Blog article "How to be a leader that communicates better?" published today.

Communication is important to achieve mutual understanding between two parties or more. In a company or an organization, a leader should be able to communicate well to the team as this will impact and affect the company's reputation and identity. But how do we actually do that? As a leader, how do you measure that you have achieved a good communication ‘standard’ with your team members.

Delivered an Enterprise Service Design for a state government department to redesign a full end-to-end top-to-bottom organisational design. The combined changes to organisation and technology will allow for a new platform for integrated services complete with nationally aligned environmental solutions. The programme will be ratified and the initial RFx go to market documents for implementation will be released in early November. 

Panellist on How to combat ‘Digital Imposter Syndrome’ By Academy Xi Webinar