Published an article
I just published an “ultimate guide” to community management (🎉) on the Buffer Library and it wouldn’t be half as valuable without expert insights from some incredible community managers

I’m not a community management expert, so this will have to be a living resource. This means I’ll keep it updated based on valuable feedback from folks more knowledgeable than me, so community management folks: let me know what else you’d love to see included in an article like this!

Read it here