Information Architecture
I released the information architecture for Pathpoint. This information was published in a company wiki and the document outlines how content is grouped, actions that can be taken on objects, and where future functionality and content would go.

We’ve been using the same framework for almost two years and the web app is quickly outgrowing it as add more functionality to support E&S transactions.

Internal impact
We’ve answered “Where does this thing belong and what is its relationship to other things?” and as a result, we 1) avoid overhauling the UI every time we add a new feature and 2) can scale more sustainably because we’ve taken the proactive steps.

External impact
It will will create familiarity for agents and good way-finding.