Want to collaborate?

Right now, you can get in touch with me for a few things:
Participating in User Research
Guest lecturing
Making Introductions
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Thomas Hils

  • @tjhils
  • Building empathy 1st CX teams | Head of Support @ CoinTracker
  • Portland, OR
  • He/Him
Customer Experience leadership for hyper-growth startups. Find me sleeping in the woods.

Happy to help you with: building an empathy driven customer org or pointing you towards the best bike tours.

Chat with me about:
  • Focusing customer experience in your product
  • Rapidly scaling global technical support teams
  • Why gravel biking is rad
  • My cat
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Thomas's Collections