technical support
Bug hunting
Worked as a Customer Support Specialist
+1

Volunteering at Telegram


I worked as a Support Team Member at Telegram, one of the biggest messaging apps in the world, with over 500 millions active users per month. Telegram is my main messaging app since 2015, and becoming a volunteer at Telegram Support Force was super fun to me.

Some of my responsibilities were:
  • Provide basic technical support to users
  • Create templates for answers to users' frequently asked questions
  • Product testing and bug hunting