Ed Valio

@valio
Legal tech: customer success, implementation, and best practices
Washington, DC
he/him

Customer Success

Legal Tech

Rabbit Hole Explorer

Mentor

Manager

Seen Some Sh*t

Hiker

Introvert

Dad

Knowledge Sharer

Neurodivergent

I've been working in legal technology startups for ten years. I have prior experience as a litigation attorney, head of eDiscovery for a law firm, and (a really long time ago) in IT. Currently running a customer success team focused on government clients for Everlaw.

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I'm open to

making introductions,

speaking at events,

joining company boards,

guest lecturing,

beta testing new products,

speaking on podcasts,

and participating in user research.

Contact Me

Resume

May 2020 - Present

Senior Manager, Customer Success (Government), Everlaw

Aug 2017 - Mar 2020

Enterprise Customer Success Manager, DISCO

Jan 2012 - Aug 2017

Manager, Professional Services, OpenText

Portfolio

Hitting the books for the first time in a while -- taking a class through the Arkfeld eDiscovery Education Center. My fellow legal technology people may find it interesting. Excellent use of Everla...

Happy to report that I received a promotion at Everlaw -- I'll now be building out and running the government customer success team. Looking forward to seeing the progress over the coming year.

Held a webinar with Mat John of the Everlaw product team talking about predictive coding -- we went over some notable cases and some easy ways to get started using it for those who don't have as mu...

I'm excited to check out Polywork as one of the first early adopters. Oh and btw IO is by far the most superior of the AI-Assistants! 🔥 😎 🤖