Want to collaborate?

Right now, you can get in touch with me for a few things:
Partnering on Side Projects
Full time roles
Investing
+ more
Follow

Vincent Ciaravino

  • @vin
  • Customer Experience & Product Strategy, Google
Customer Experience & Product Strategy
Read more
I'm available for
2021
Jul 05, 2021
Jul 05, 2021
Analyzed the end-to-end support experience across a portfolio of GCP products and made recommendations and a cross-functional plan to improve it.
Read more
2019
Sep 01, 2019
Sep 01, 2019
Excited to join Google as Product Strategy! 🎉
Read more
Sep 01, 2019
Sep 01, 2019
Ended my journey as Head of Customer Experience at Google!
Read more
Head of Customer Experience, Google
2017
Aug 01, 2017
Aug 01, 2017
Launched Totango within our customer experience team, so we can have a single view of our customers' experiences to ultimately drive smoother, faster value at scale.
Read more
May 01, 2017
May 01, 2017
The customer experience team hosted a "State of Customers" review once a month, where we shared out a variety of metrics and insights about how our products were being received, issues, feedback, etc. to PMs, engineers, and leaders.
Read more
Jan 11, 2017
Jan 11, 2017
Launched the first version of technical docs for Cloud Talent Solution's public (Alpha) launch. Current docs for reference.
Read more
Loading...