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Fluent Support vs. Help Scout

Customer support is a must-have no matter the industry or type of business. If you are a business, you need to answer customers’ questions, it’s as simple as that. So investing in a system that makes this process smooth is pretty much in every brand’s plans. If they take things seriously that is.

There’s only so much you can do with a simple email inbox for customer queries. At some point, your business will outgrow this bootlegged solution. Eventually, you’ll search for a customer support desk or a ticketing system for your business.

Click the article for people who are in search of a customer support desk. We’re going to check out Help Scout and Fluent Support, two of the most promising help desk + ticketing systems available for WordPress.

Read: https://fluentsupport.com/fluent-support-vs-help-scout/