William Ma

Hey! My name is William Ma, you can call me Will for short. A passionate business, technology, and in...  
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Positions

Senior Service Desk Analyst

  • SmartBear Software
  • Mar 2021 - Present

Service Desk Analyst

  • Criteo
  • Aug 2018 - Mar 2021

Co-Founder

  • STEAM Boston
  • Aug 2018 - Sep 2020

Associate Service Desk Analyst (Co-op)

  • EF Educational Tours
  • Sep 2017 - Dec 2017

Technical Support Engineer (Co-op)

  • Brightcove
  • Jan 2017 - Apr 2017

IT Business Partner Intern

  • Dell Technologies
  • May 2016 - Aug 2016
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What William's working on

What William's working on

2021

Mar 01, 2021
Mar 01, 2021
Started a new role at SmartBear Software
Excited to join SmartBear Software as Senior Service Desk Analyst! 🎉
Senior Service Desk Analyst, SmartBear Software
Mar 01, 2021
Mar 01, 2021
Left a role at Criteo
Ended my journey as Service Desk Analyst at Criteo!
Service Desk Analyst, Criteo

2020

Sep 01, 2020
Sep 01, 2020
Left a role at STEAM Boston
Ended my journey as Co-Founder at STEAM Boston!
Co-Founder, STEAM Boston

2018

Aug 01, 2018
Aug 01, 2018
Started a new role at Criteo
Excited to join Criteo as Service Desk Analyst! 🎉
Service Desk Analyst, Criteo
Aug 01, 2018
Aug 01, 2018
Started a new role at STEAM Boston
Excited to join STEAM Boston as Co-Founder! 🎉
Co-Founder, STEAM Boston

2017

Dec 01, 2017
Dec 01, 2017
Left a role at EF Educational Tours
Ended my journey as Associate Service Desk Analyst (Co-op) at EF Educational Tours!
Associate Service Desk Analyst (Co-op), EF Educational Tours
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