Entrepreneur, visionary and technology passionate with over 20 years on vast experience as a Group Leader and a Software Architect. Deep and wide experience in the software architecture providing consultancy on "How things should be done" for the enterprise mixed industry. People person, natural mentor, continuous innovator, strategic technology leader, team player, hands on and humble.
My responsibilities include: - Understand the current and future technical challenges for assigned customer segment, and based on that understanding, formulate and execute an overarching technical strategy with specific and detailed tactics to evangelize technologies leading to customer-specific solutions - Understand competitive technologies and strategy and formulate plans to address my clients strategic efforts - Integrate and plan to ensure successful deployment - Positively impact customer satisfaction. Build and maintain technical relationships between Elad and key technical personnel within assigned accounts and use my technical knowledge and skills to assist my clients in achieving their strategic initiatives - Conduct one-to-many presentations, demonstrations, and proof of concepts. - Keeps myself up-to-date with all relevant technologies in the market. - Involved on every stage of software life cycle, from customer's requirements stage, dropped down to post production stage
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Resume
Jul 2021 - Present
Customer Success Manager - Solution Architect at IBM, IBM