Designed mobile app
I conducted a design sprint where I researched the issues facing new homeowners in the U.S. The #1 challenge I discovered was a struggle to find trustworthy, skilled contractors for home maintenance and repairs. It led me to a business concept where customers would be able to outsource coordination to a home service concierge, using a mobile app to hire, communicate, and stay up-to-date on all project details. Here are a couple screens from one of the key customer flows in the app!