I completed the HIMSS Intro to Health Care Data Analytics.

I graduated from Nashville Emerging Leaders in the 2020 cohort, despite the pandemic.

I completed the Transit Citizen Leadership Academy, a program dedicated to educating about Middle Tennessee public transit and traffic barriers.

Helped Cisco win multiple Stevie - American Business Awards by contributing towards IT Operational Excellence and Innovation.

During this time, I took over the automation tasks and below were my accomplishments at work:

• Evaluated ways to improve the productivity of DBAs during database maintenance and support operations and came up with ideas/opportunities to build self-heal tools with intelligent workflow engines.
• Analysed low priority, frequent recurring cases in the IT infra layer and identified areas that can be automated with the business objective to enhance customer satisfaction and operational excellence.
• Conceptualised and developed around 45 self-serve and self-heal tools (micro services) and consolidated them under one umbrella website, a one-stop-shop for anything related to database layer.
• Collaborated with database architects and managers in planning the IT infrastructure automation roadmap.
• Led a team of developers (12 front end developers and 3 backend developers). Responsibilities involve end to end product ownership, running daily scrum calls, resolving team conflicts, cross functional co-ordination and organising product demos to stakeholders.
• Framed and documented the industry best practices and business specific guidelines to be followed by the development team and ensured they are being followed.
• Evaluated new open source products, explored advancements/new features in software libraries and advocated the development team for its adoption.
• Reduced the case age from 5.37 days to less than a day,0.62 and reduced the case count from 2023 at the start ofQ2FY15 to 997 by Q2FY16.
• Designed and rolled out a mobile app for our clients to access the DBA services from anywhere, anytime.
• Supported the DevOps environment by installing,maintaining and configuring the systems for developers to work seamlessly.

I won🥇 the DevFest2021 Cloud Quiz held by Google Developers Community. 🎁

Humbled and grateful for receiving a reward and recognition for inclusive and diversity leadership as voted for by staff.

"I would like to take this opportunity to personally thank you for your efforts and contributions to Strategy & Consulting. Thank you for demonstrating our Leadership Essentials behaviours daily with our clients, our people, and our practice."