Apr 2020 - Present
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New blog was published today! Check it out. Simply put, the CRM process is the step-by-step method of driving customers from finding your business to becoming loyal patrons. The process involves di...
There are tons of payment forms available on WordPress. But a plugin that can handle both payments and donations together? That’s harder to find, which brings us to the product we want to review fo...
Fluent Support vs. Help Scout Customer support is a must-have no matter the industry or type of business. If you are a business, you need to answer customers’ questions, it’s as simple as that. So ...
Difference between Gross and Net sales Gross and Net sales are two of the most common metrics used to track the performance of a business. In this article, we’ll show you the difference between gro...
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After starting out with Fluent Support the first thing I had to do is research our competitors. It gave us some valuable insights into what our prospective customers are expecting or have built a h...
Resolving Customer Complaints: Guide with Examples For most businesses, the sad truth is everyone is not going to like what you build. To be fair, that’s not the point of any business. Whether your...
Customer Acquisition Strategies for 2022 Customer acquisition sounds very fancy when you hear it come from sales and marketing people. If you take away the fanciness you’re left with the process of...
Customer Profiling: Why you need it People come in all shapes and sizes. So how can all your customers be the same? They can’t. That’s why businesses have come up with the strategy of customer prof...