Basic Information and Headline

Ron Elius Santos

  • @eliussantos
  • Helping products have delightful UX through the written word.
  • Philippines
  • He/Him
About Me

Hello! Thanks for visiting! I’m a UX writer, and I help software products have delightful user experience through the written word.

The abundance of information that we see, read, and experience today is confusing, overwhelming, and noisy, and it affects both the customer and companies.

Companies need to get rid of the noise and provide clarity for their customers.

How to build clarity?

Let’s start with how we experience information.

Whether the information is from a website we see, a content we read, or a microcopy we interact while using a product, the information needs to have these three winning qualities:

  1. Relevance — what does it solve?
  2. Relatability — how does it make them feel?
  3. Resonance — why does it matter to them?

To have these winning qualities, the written word must be clear, confident, and contextualized.

Why it matters:

  • Clear gives relevant information for their problems.
  • Confident provides relatable content that gives them direction.
  • Contextualized fosters insights that resonate and matter in their lives.

Written words can leave a lasting impact on the user experience.

Remember: If it’s cluttered, it builds noise. If it’s crisp, it creates a signal.

Let’s make a difference in writing and designing information for products that matter to you and to your customers.

Follow me for content writing, UX writing, and writing about exploring personal libraries (my personal project). I'm also learning about content design, so follow me along my journey.

If you need my help, let’s connect. I’ll help you achieve that clarity and delightful user experience through the written word.

Let’s provide clarity to delight!

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